{"id":1156,"date":"2020-12-16T16:09:41","date_gmt":"2020-12-16T16:09:41","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1156"},"modified":"2025-04-26T08:24:14","modified_gmt":"2025-04-26T06:24:14","slug":"ruecksendungen-und-erstattungen","status":"publish","type":"page","link":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/ruecksendungen-und-erstattungen\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\" style=\"background-position: None!important;  \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>1. return of digital products<\/h4>\n<p>For all digital software products purchased via our online store, there is a right of return of <strong>30 days<\/strong> from the time of purchase. Within this period you can withdraw from the contract if one of the following cases applies:<\/p>\n<ul>\n<li>The license key provided does not work.<\/li>\n<li>The software was not provided as described.<\/li>\n<li>There are technical problems with the deployment or activation of the product that were not caused by your system environment.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> Returns are excluded if the license key has been successfully activated and there is no technical defect.<\/p>\n<h4>2. refund procedure<\/h4>\n<p>As soon as your return request has been checked and approved, the full purchase price will be refunded within <strong>7 working days<\/strong> on the payment method originally used.<\/p>\n<h4>3. expiry of the right of withdrawal<\/h4>\n<p>In accordance with Section 356 (5) BGB, the statutory right of withdrawal for digital content expires if:<\/p>\n<ul>\n<li>you have expressly consented to the performance of the contract commencing before expiry of the withdrawal period, and<\/li>\n<li>You have confirmed that you are aware that you will lose your right of withdrawal.<\/li>\n<\/ul>\n<p>This applies in particular to software downloads and electronic license deliveries that can be activated immediately after purchase.<\/p>\n<h4>4. contact for return requests<\/h4>\n<p>Please send your return request, stating your order number and a brief description of the issue, to:<\/p>\n<address>Hans Volker Holler<br \/>\nW\u00fcrzburger Stra\u00dfe 46, 63739 Aschaffenburg<br \/>\n<strong>E-Mail:<\/strong><a href='mailto:deutschland@technikmarkt-aschaffenburg.de'>deutschland@technikmarkt-aschaffenburg.de<\/a><br \/>\n<strong>Phone:<\/strong>+49 03092104692<\/address>\n<h4>Legal notice<\/h4>\n<p>We would like to point out that the statutory right of withdrawal for digital content that is not delivered on a physical data carrier expires in accordance with Section 356 (5) BGB if:<\/p>\n<ul>\n<li>you have expressly consented to us commencing performance of the contract before expiry of the withdrawal period, and<\/li>\n<li>you have confirmed that you are aware that you lose your right of withdrawal by giving your consent.<\/li>\n<\/ul>\n<p>This consent is obtained as part of our ordering process. If this has not taken place, the statutory right of withdrawal in accordance with \u00a7 355 BGB remains in force.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"1. R\u00fcckgabe digitaler Produkte F\u00fcr alle \u00fcber unseren Onlineshop erworbenen digitalen Softwareprodukte besteht ein R\u00fcckgaberecht von 30 Tagen ab dem Zeitpunkt des Kaufs. Innerhalb dieses Zeitraums k\u00f6nnen Sie vom Vertrag zur\u00fccktreten, sofern einer der folgenden F\u00e4lle zutrifft: Der bereitgestellte Lizenzschl\u00fcssel ist nicht funktionsf\u00e4hig. Die Software wurde nicht wie beschrieben bereitgestellt. Technische Probleme bei der Bereitstellung [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1156","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fccksendungen und Erstattungen - Deutschland<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/ruecksendungen-und-erstattungen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fccksendungen und Erstattungen - Deutschland\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/ruecksendungen-und-erstattungen\/\" \/>\n<meta property=\"og:site_name\" content=\"Deutschland\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/technikmarkt.aschaffenburg\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-26T06:24:14+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/ruecksendungen-und-erstattungen\\\/\",\"url\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/ruecksendungen-und-erstattungen\\\/\",\"name\":\"R\u00fccksendungen und Erstattungen - Deutschland\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/#website\"},\"datePublished\":\"2020-12-16T16:09:41+00:00\",\"dateModified\":\"2025-04-26T06:24:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/ruecksendungen-und-erstattungen\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/ruecksendungen-und-erstattungen\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/ruecksendungen-und-erstattungen\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"STARTSEITE\",\"item\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00fccksendungen und Erstattungen\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/#website\",\"url\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/\",\"name\":\"technikmarkt-aschaffenburg.de\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/deutschland\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"R\u00fccksendungen und Erstattungen - Deutschland","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/ruecksendungen-und-erstattungen\/","og_locale":"en_US","og_type":"article","og_title":"R\u00fccksendungen und Erstattungen - Deutschland","og_url":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/ruecksendungen-und-erstattungen\/","og_site_name":"Deutschland","article_publisher":"https:\/\/www.facebook.com\/technikmarkt.aschaffenburg","article_modified_time":"2025-04-26T06:24:14+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/ruecksendungen-und-erstattungen\/","url":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/ruecksendungen-und-erstattungen\/","name":"R\u00fccksendungen und Erstattungen - Deutschland","isPartOf":{"@id":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/#website"},"datePublished":"2020-12-16T16:09:41+00:00","dateModified":"2025-04-26T06:24:14+00:00","breadcrumb":{"@id":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/ruecksendungen-und-erstattungen\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/ruecksendungen-und-erstattungen\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/ruecksendungen-und-erstattungen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"STARTSEITE","item":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/"},{"@type":"ListItem","position":2,"name":"R\u00fccksendungen und Erstattungen"}]},{"@type":"WebSite","@id":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/#website","url":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/","name":"technikmarkt-aschaffenburg.de","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/pages\/1156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/comments?post=1156"}],"version-history":[{"count":0,"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/pages\/1156\/revisions"}],"wp:attachment":[{"href":"https:\/\/technikmarkt-aschaffenburg.de\/deutschland\/en\/wp-json\/wp\/v2\/media?parent=1156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}