{"id":2095,"date":"2020-12-16T16:14:33","date_gmt":"2020-12-16T14:14:33","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1159"},"modified":"2025-05-07T17:37:43","modified_gmt":"2025-05-07T15:37:43","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/technikmarkt-aschaffenburg.de\/en\/warranty-policy\/","title":{"rendered":"Guarantee policy"},"content":{"rendered":"
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1. 30-day right of return<\/h4>\n

Customers have the right to withdraw from the contract within 30 days of the date of purchase if the license key has not been activated or used. In this case, we will refund the full purchase price.<\/p>\n

2. lifetime replacement guarantee<\/h4>\n

After the 30-day withdrawal period, we offer a lifetime replacement guarantee on all digital products. This warranty covers cases in which the supplied license key does not work or technical problems occur during installation or activation, provided these were not caused by improper use or incompatible systems.<\/p>\n

3. statutory warranty<\/h4>\n

Irrespective of our voluntary guarantee, the statutory warranty rights under German law apply. This includes in particular the provision of a defect-free digital service.<\/p>\n

4. requirements for warranty services<\/h4>\n