{"id":2095,"date":"2020-12-16T16:14:33","date_gmt":"2020-12-16T14:14:33","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1159"},"modified":"2025-05-07T17:37:43","modified_gmt":"2025-05-07T15:37:43","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/technikmarkt-aschaffenburg.de\/fr\/warranty-policy\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\" style=\"background-position: None!important;  \"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>1. Droit de retour de 30 jours<\/h4>\n<p>Les clients ont le droit de r\u00e9silier le contrat dans les 30 jours suivant la date d'achat, \u00e0 condition que la cl\u00e9 de licence n'ait pas \u00e9t\u00e9 activ\u00e9e ou utilis\u00e9e. Dans ce cas, nous remboursons l'int\u00e9gralit\u00e9 du prix d'achat.<\/p>\n<h4>2. garantie de remplacement \u00e0 vie<\/h4>\n<p>Apr\u00e8s l'expiration du d\u00e9lai de r\u00e9tractation de 30 jours, nous offrons une garantie de remplacement \u00e0 vie sur tous les produits num\u00e9riques. Cette garantie couvre les cas o\u00f9 la cl\u00e9 de licence fournie ne fonctionne pas ou si des probl\u00e8mes techniques surviennent lors de l'installation ou de l'activation, \u00e0 condition qu'ils ne soient pas dus \u00e0 une mauvaise utilisation ou \u00e0 des syst\u00e8mes incompatibles.<\/p>\n<h4>3. garantie l\u00e9gale<\/h4>\n<p>Ind\u00e9pendamment de notre garantie volontaire, les droits de garantie l\u00e9gaux s'appliquent conform\u00e9ment au droit allemand. Cela comprend notamment la mise \u00e0 disposition d'une prestation num\u00e9rique sans d\u00e9faut.<\/p>\n<h4>4. conditions d'application de la garantie<\/h4>\n<ul>\n<li>Le client doit imm\u00e9diatement signaler la panne par \u00e9crit ou par e-mail.<\/li>\n<li>La panne doit \u00eatre li\u00e9e \u00e0 la mise \u00e0 disposition du logiciel ou \u00e0 l'activation de la licence.<\/li>\n<li>Une v\u00e9rification technique par notre \u00e9quipe d'assistance peut \u00eatre n\u00e9cessaire.<\/li>\n<li>En cas de r\u00e9clamation justifi\u00e9e, une nouvelle cl\u00e9 de licence ou un produit fonctionnellement \u00e9quivalent sera fourni.<\/li>\n<\/ul>\n<h4>5. contact pour les cas de garantie<\/h4>\n<p>Hans Volker Holler<br \/>\nW\u00fcrzburger Stra\u00dfe 46, 63739 Aschaffenburg<br \/>\nT\u00e9l\u00e9phone : +49 03092104692<br \/>\nCourrier \u00e9lectronique : <a href='mailto:info@technikmarkt-aschaffenburg.de'>info@technikmarkt-aschaffenburg.de<\/a><br \/>\nService client : Disponible 24 heures sur 24, 7 jours sur 7<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"1. 30-T\u00e4giges R\u00fcckgaberecht Kunden haben das Recht, innerhalb von 30 Tagen nach Kaufdatum vom Vertrag zur\u00fcckzutreten, sofern der Lizenzschl\u00fcssel nicht aktiviert oder verwendet wurde. In diesem Fall erstatten wir den vollst\u00e4ndigen Kaufpreis. 2. Lebenslange Ersatzgarantie Nach Ablauf der 30-t\u00e4gigen Widerrufsfrist bieten wir eine lebenslange Ersatzgarantie auf alle digitalen Produkte. Diese Garantie deckt F\u00e4lle ab, in [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2095","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantiepolitik - technikmarkt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/technikmarkt-aschaffenburg.de\/fr\/warranty-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantiepolitik - technikmarkt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/technikmarkt-aschaffenburg.de\/fr\/warranty-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"technikmarkt\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/technikmarkt.aschaffenburg\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-07T15:37:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/warranty-policy\\\/\",\"url\":\"https:\\\/\\\/technikmarkt-aschaffenburg.de\\\/warranty-policy\\\/\",\"name\":\"Garantiepolitik - 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